Success Story: Leigh Academies Trust
Leigh Academies Trust (LAT), overseeing over 30 academies, faced a challenge with managing 15 disparate phone systems, many outdated and unsupported. The imminent digital switchover necessitated a shift to a cloud-based telephony system that was quick to implement, easy to manage, and required no hardware investment. After evaluating multiple vendors, LAT chose GoTo Connect for its comprehensive features and ease of use.
GoTo Connect was first implemented at Stationers’ Crown Woods Academy, leading to a successful pilot. This initiated a rapid rollout across other priority schools. The transition has been highly successful, with intuitive features that make call routing and management simple. The standardization has significantly reduced the IT team’s workload and improved the phone experience for staff and callers.
Leigh Academies Trust is a large multi-academy trust which operates more than 30 primary, secondary and special academies across Kent, Medway and South East London.
“Ease of management is a vital benefit for our busy IT team. GoTo Connect call-handling also has the strongest administrative front-end of any system, making it easy for staff to set up and adapt. Throughout the implementation, GoTo have been responsive, supportive and great to work with.”
-Steve Maycock
Head of Infrastructure and Security, Leigh Academies Trust